Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,767

members

84

online now

1,953,674

discussions

Top

cannot sign in to xfinity

New Poster

cannot sign in to xfinity

Every time I try to log in to xfinity, it says the page cannot be found, saying it may have been moved, updated, or deleted.  I emptied the cache and cookies, and this message is consistent.  I am able to sign into my comcast account, but once I get back on the xfinity page, I am prompted to sign in again.  I am using Safari 4.0.4.

Tags (1)
Official Employee

Re: cannot sign in to xfinity


yllekiram wrote:

Every time I try to log in to xfinity, it says the page cannot be found, saying it may have been moved, updated, or deleted.  I emptied the cache and cookies, and this message is consistent.  I am able to sign into my comcast account, but once I get back on the xfinity page, I am prompted to sign in again.  I am using Safari 4.0.4.


Try updating to the newest version of Safari or try another web browser all together.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 893 views
  • 0 kudos
  • 2 in conversation