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cannot login to xfinity tv to go app

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cannot login to xfinity tv to go app

I am attempting to login to xfinity tv go app with my comcast username and password.  It keeps saying "please enter a valid comcast id or email and password."


I've changed passwords and deleted the app and re-installed.  Still wont let me in!  

I've tried to visit the manage devices page on my account and an error message pulls up when I do this.


HELP!

Official Employee

Re: cannot login to xfinity tv to go app


allybratl wrote:

I am attempting to login to xfinity tv go app with my comcast username and password.  It keeps saying "please enter a valid comcast id or email and password."


I've changed passwords and deleted the app and re-installed.  Still wont let me in!  

I've tried to visit the manage devices page on my account and an error message pulls up when I do this.


HELP!


 Did you recently move? your ID might still be tied to your old account





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