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can't open movie on xfinitytv.com

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can't open movie on xfinitytv.com

I can't open movie on xfinitytv web site,  I get black screen and the below.

 

Some movie will run  but most will get manage parental controls screen. I have tried reinstall flash 11 and windows silverlight but movies still has the same error.  Please help

Thanks,

K

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Re: can't open movie on xfinitytv.com

 

 

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