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can't get MY DVR manager online to work

Valued Contributor

can't get MY DVR manager online to work

I have been trying to get my dvr manager online to work for 3 days now and can't get it to work for some reason. I checked and it is available but won't work.

How can I fix this?

Silver Problem Solver

Re: can't get MY DVR manager online to work

do you have a motorola or pace box?  it only works with those.

Valued Contributor

Re: can't get MY DVR manager online to work

motorola 3501 and motorola rng150n boxes.

Silver Problem Solver

Re: can't get MY DVR manager online to work

ok so you have the right boxes.   Go to your profile by clicking on the tv tab top of this page.  go to your profile and make sure you zip code is correct and enable dvr manager from there. how long has it been since you  tried to synch your box with the app.     it can take 48 hours to synch.   If you go to your guide on your tv and look for  set up remote access set up. see whats there.   you can delete it and then try to re synch it.

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