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can I control my tv's from my pc?

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can I control my tv's from my pc?

I was wondering if I can control my tv's from my pc

Official Employee

Re: can I control my tv's from my pc?

Hello 

 

 

More details about the app here:

http://customer.comcast.com/help-and-support/xfinity-apps/xfinty-x1-remote-app-install-on-apple-devi...

and

http://customer.comcast.com/help-and-support/xfinity-apps/xfinity-x1-remote-app-install-on-android-d...

 

Control of the cable boxes from a computer is not available at this time. Only via the X1 Remote app.

 

Let me know if you have any additional questions or require further assistance. I'd be happy to help.

 

Thank you,

ComcastGeorge




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Problem Solver

Re: can I control my tv's from my pc?

can't you switch to different channels using the TV listings guide?

Official Employee

Re: can I control my tv's from my pc?

 

Yes that is correct, that feature also works with the X1 Platform boxes. 




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Problem Solver

Re: can I control my tv's from my pc?


Pharrell wrote:

can't you switch to different channels using the TV listings guide?


I don't know why the Comcast tech says "Control of the cable boxes from a computer is not available at this time. Only via the X1 Remote app." I say that is totally false. I have been changing channels from my PC (not smartphone or tablet) for a few years now.  It worked with the legacy boxes and it works with the X1 boxes.  If I go to http://xfinitytv.comcast.net/tv-listings and pick a show from the list, I can click the "WATCH ON TV" button and it will tune my TV to that particular channel.  Granted, the only thing I can do is change the channel, but at least that is something.

 

Tune

Official Employee

Re: can I control my tv's from my pc?

 

Yes, I was mistaken in thinking that this feature was only available for our Legacy equipment. Like I stated above, that feature is also available with our X1 Platform equipment. 




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