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authorized computer?

New Poster

authorized computer?

How do you add an authorized pc to the dvr mgr?  I used my ipad to stream a show and it added it automatically, but I tried that from my pc and it won't show it.  How do you add a pc to the list?

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Official Employee

Re: authorized computer?


cas4201 wrote:

How do you add an authorized pc to the dvr mgr?  I used my ipad to stream a show and it added it automatically, but I tried that from my pc and it won't show it.  How do you add a pc to the list?


Go here on your PC and let me know what it says on-screen.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: authorized computer?

it goes to the dvr manager and says to sign in.  when I sign in, it goes to the default dvr.  I looked in the settings under where my ipad shows and it still doesn't show my pc even though I watched some online shows on it last night. 

Official Employee

Re: authorized computer?


cas4201 wrote:

it goes to the dvr manager and says to sign in.  when I sign in, it goes to the default dvr.  I looked in the settings under where my ipad shows and it still doesn't show my pc even though I watched some online shows on it last night. 


Can you set DVR recordings through our TV Listings Page?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: authorized computer?

Yes, I can.  I scheduled a recording from my pc from the tv listings, but it still doesn't show in my approved devices.

Official Employee

Re: authorized computer?


cas4201 wrote:

Yes, I can.  I scheduled a recording from my pc from the tv listings, but it still doesn't show in my approved devices.


If you watched a Silverlight video online, it should of automatically added your device here:

 

https://device.comcast.net/comcast-access

 

Some of our shows use Flash though and your device does not need to be authorized for that. Examples of some networks that use Flash on our site: Fox, NBC, CBS, CW.

 

What movie/show were you watching?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: authorized computer?

I watched "A Christmas Wedding" on LIfetime.  It had me download Silverlight and then I actually went out and rebooted the computer and rewatched some of it.  Still not showing under my devices. 

New Poster

Re: authorized computer?

did you ever find a solution to this?

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