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app does not load nor will it play on my ipad, even when at home.

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app does not load nor will it play on my ipad, even when at home.

I keep getting an error message on my stream app with comcast. It states that I am not connected to the internet when in fact I am. So it doesn't load the app nor can I play DVR programs on my ipad in my own home. Anyone have these issues?

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