Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,815

members

45

online now

1,953,732

discussions

Top

ads every time attempt to view videos

New Poster

ads every time attempt to view videos

What happened to our ability to skip ads when viewing videos? Must we watch the same ad every time we wish to watch another video!

New Poster

Re: ads every time attempt to view videos

Agree. It's very annoying. One has to wait 20-30 seconds for practically each of the ads to end before the video is avaiable. With a click, we should have the ability to choose which advertisement we desire to see and not having to make it a madatory requirement.

Regular Visitor

Re: ads every time attempt to view videos

Agreed, we have paid for Xfinity service already with out montly fees, why when I am signed in and identified as an Xfinity customer must I watch 30 secondes of ads for each 2 - 3 minute video! 

 

Xfinify Support please respond to this issue and tell us if this is something Xfinity has intentionally done or if this is a bug that will be addressed by a certain date.

 

Thanks.

Discussion stats
  • 2 replies
  • 567 views
  • 0 kudos
  • 3 in conversation