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abc, cbs, nbc, fox, pbs, and metv are all missing from channel lineup

New Poster

abc, cbs, nbc, fox, pbs, and metv are all missing from channel lineup

I began using the site to stream TV on my computer for the first time tonight. When I first looked at the TV Listings, all the network channels were there and the channels were ordered by number. Now the channels are not numbered and seem to be in no kind of order. Also, they have a little box next to each one that says TV GO in it. 

 

Tonight I also (tried to) set up the service on the phone for the first time. I noticed that the broadcast channels were not listed on the phone, and then when I went back to my computer, the broadcast channels were missing and the TV GO box had appeared next to each channel. I uninstalled the app from my phone and shut down my phone completely but it didn't fix the problem on the laptop. 

 

The broadcast channels are extremely important to me ... please, please help me get them back!

Service Expert

Re: abc, cbs, nbc, fox, pbs, and metv are all missing from channel lineup

I use this URL.

 

https://tv.xfinity.com/listings




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New Poster

Re: abc, cbs, nbc, fox, pbs, and metv are all missing from channel lineup

Thank you very much for your help. I think I asked my question in the wrong way though

 

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