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Xtv.comcast.net not synching with cable box

Frequent Visitor

Xtv.comcast.net not synching with cable box

The website and my DVR do not synch properly.  I have called and they supposedly put in a ticket but I haven't heard anything back.  Is there anything I can do to get it to work on my end?

Service Expert

Re: Xtv.comcast.net not synching with cable box

Can you give us more detail?




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Frequent Visitor

Re: Xtv.comcast.net not synching with cable box

 My scheduled recordings dont show up online and the recordings dont synch with the website.  Currently online says I have 2 things on the DVr when in reality it is a lot more then that. 

Problem Solver

Re: Xtv.comcast.net not synching with cable box

How many scheduled recordings do you have on the DVR that are not showing up online?  Go to the Scheduled list on the DVR and pick one of the shows that isn't showing up in the online schedule. View its INFO. Does it say "Not available for mobile viewing"? Post back if it does.

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