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XfinityTV Online all channels work except Root Sports

Frequent Visitor

XfinityTV Online all channels work except Root Sports

Cannot watch Root Sports (in Houston) on any computer in the house.  This worked a week ago.  The 'chat' tech advised wiping out cookies, history, etc, and also trying Chrome browser (rather than IE) - still no joy.  Root shows up in the channel listings, but shows only a black screen.

 

Frequent Visitor

Why won't Root Sports play on Xfinity TV App

Root Sports shows up in the TV listings, but will not play (Houston).

Frequent Visitor

Re: Why won't Root Sports play on Xfinity TV App

Sorry, I posted in the wrong forum.  This is not an App problem but an XfinityTV Online problem - I have reposted.

Frequent Visitor

Re: XfinityTV Online all channels work except Root Sports

I just checked - Root Sports now works online.

Frequent Visitor

XfinityTV Online - Root Sports (Houston) will not stream.

Root Sports will not stream ("We've run into a problem..."). All other channels seem fine. This has happened before, and magically fixed itself within a few days. I'm waiting for the magic again.

Frequent Visitor

Re: XfinityTV Online - Root Sports (Houston) will not stream.

OK, thanks for the magic - now working.

Frequent Visitor

XfinityTV Online - Root Sports (Houston) will not stream - again

This worked during the beginning of today's Astros game, and then stopped. All other channels work.

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