Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,730

members

61

online now

1,952,083

discussions

Top

Xfinity - what a stupid name - simply doesn't work on a computer

Regular Visitor

Xfinity - what a stupid name - simply doesn't work on a computer

Tried repeatedly to view TV shows on my computer and they lock up witht the first commecial and the show never plays. Same old dysfunctional comcast. I resent having to watch a commercial on a premium channel that I already pay extra for. This is a both dysfunctional and another typical rip off.

Tags (1)
Official Employee

Re: Xfinity - what a stupid name - simply doesn't work on a computer


gaters wrote:

Tried repeatedly to view TV shows on my computer and they lock up witht the first commecial and the show never plays. Same old dysfunctional comcast. I resent having to watch a commercial on a premium channel that I already pay extra for. This is a both dysfunctional and another typical rip off.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 845 views
  • 0 kudos
  • 2 in conversation