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Xfinity tv remote won't record on DVR

New Poster

Xfinity tv remote won't record on DVR

I recently had to replace my DVR and now when I try to record a show using the xfinity tv remote app for the iphone it states it's completely full. The box itself reads it's only 5% full. I have reset the box and reinstalled the app and it still reads it's full.
Regular Contributor

Re: Xfinity tv remote won't record on DVR

Sorry to hear about this problem.  Can you please provide the following:

Comcast ID

Device attempting to use on

Device OS Version

App version

Screenshots or steps to reproduce?

 

You can direct message me with this information.

Thanks!

 

Sharon

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