Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,328

members

74

online now

1,952,468

discussions

Top

Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Regular Visitor

Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

After I updated my iPad and iPhone last week to 9.0.2 the xfinity tv listing app crashes when using it .

New Poster

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

I have had the same problem since IOS 9.0.0 and it remains with 9.0.2. Looking at the listings then at program descriptions causes user to be booted out of program after going back and forth 2 to 3 times. I have cleared data and reloaded app with no improvement on my iPhone 6+. Same result with my wife's iPhone 6. This problem is solid and repeatable. Needs to be fixed.
New Poster

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Same with me. Have reloaded the app serveral times. Really annoying! Why can't a company this big get this right?

New Poster

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Same here. Uninstalled and re installed xfinity app.  Still crashes. 

This has been going since first 9.0 update. 

Now at 9.02 with no improvement. 

New Poster

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Any assistance xfinity?

Regular Contributor

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

It's been almost 3 weeks now Comcast.  Need to fix this, it's a service I'm paying for and definitely not getting my money's worth.

 

Thank god Century Link is upgrading my neighborhood for fast DSL, I for one cannot wait.

Frequent Visitor

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Same problem here. Have done all procedures recommended in this post. Obviously Comcast needs to tweak their app for the new iOS version.
New Poster

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

still crashes

Regular Visitor

Re: Xfinity tv listing crashes after I updated my iPhone and iPad to 9.0.2

Same problem, I check every few days for an update from Comcast.  App crashes on ios9