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Xfinity tv app "Coverage is still limted"

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Xfinity tv app "Coverage is still limted"

I get the "Coverage is still limted" when I try to log into the xfinity tv app. I moved and the primary account shows as my old one with only the internet service. I now have the x1 platform and was told all of the services were functional. I cannot log into any of the xfinity apps, HBO Go or showtime anytime.

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