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Xfinity tv Online Error 4121

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Xfinity tv Online Error 4121

 

Just finished watching a show. 

Began watching another show, video did not load, instead - error 4121.

Retried until Error message: Maximum of 3 video streams reached... 

 

Seems as though the system got stuck, and it couldn't play the show that it thinks I'm watching.

It thinks I'm watching the same episode three times as the same logged in user. There needs to be some error checking built into this system. 

 

Please reset so that I may continue to enjoy the service I am overpaying for. 

 

Thank you.

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