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Xfinity stream on Roku

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Xfinity stream on Roku

We recently ran wired network throughout our house, and our Roku is now plugged in, instead of wireless. The xfinity stream app will not connect, saying it must be connected on our InHome wifi. Why will it not work when wired directly to our xfinity internet connection?
Service Expert

Re: Xfinity stream on Roku


@Splearr wrote:
We recently ran wired network throughout our house, and our Roku is now plugged in, instead of wireless. The xfinity stream app will not connect, saying it must be connected on our InHome wifi. Why will it not work when wired directly to our xfinity internet connection?

when you unplug the ethernet does it return to operation? my roku is wifi only so I can't test the issue.




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Admin1

Re: Xfinity stream on Roku

Hi Splearr -- The app is designed to connect to your in-home wireless network. It's not designed to look for wired connections. You'll have to use your in-home wireless network to get the app to work. 


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