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Xfinity stream app skipping/internet slower

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Xfinity stream app skipping/internet slower

At first I loved the stream app but the last few months it seems to be getting worse! Almost every show I record skips so much that you can’t even watch because won’t have a clue what’s going on. I’ve seen online this issue has been going on for years, which makes no sense how one of the largest cable companies can continue to have horrible service and not get any better. The internet has been awful too, they came out to fix the issue but didn’t work. I don’t get it but I’m pretty much over it and ready to go back to direct tv (never thought I’d say those words!) get with it Comcast!!!