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Xfinity stream Cloud DVR is cutting programs short (part 2)

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Xfinity stream Cloud DVR is cutting programs short (part 2)

The "Xfinity stream Cloud DVR is cutting programs short" thread is locked with no solution posted.  I am having same issue so I am posting this new thread.

 

I have experienced this sporadically the last few weeks.  Watching a recorded program on Xfinity Stream and the recording ends early.  It last happen today with Fox Business - Varney & Company, a 3 hour program.  The cloud recording ended at 1 hour and 21 minutes.  I was able to finish watching the last of the full 3 hours recorded on my X1 box.  I saved the recording if it helps you to diagnose.

 

Was watching stream on a Dell desktop. Win 10 Pro version 1703.  Firefox Quantum 57.0 (32-bit). Connected to my home network with an ethernet cable.

 

Thank you!

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