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Xfinity online not working error 560

New Poster

Xfinity online not working error 560

I keep trying to watch tv shows on ABC or other stations that have worked up until yesterday and it keeps saying error 560 and to refresh but the refresh never works. I read your response to someone with this problem in August and uninstalled adobe flash player and downloaded the one you linked but its still not working.

Official Employee

Re: Xfinity online not working error 560


mc199 wrote:

I keep trying to watch tv shows on ABC or other stations that have worked up until yesterday and it keeps saying error 560 and to refresh but the refresh never works. I read your response to someone with this problem in August and uninstalled adobe flash player and downloaded the one you linked but its still not working.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Xfinity online not working error 560

Anyone running into this problem, for me, it was because of my ad blocker.  It seems certain feeds require Hulu which in turn requires you to watch ads.  :/  This is why it would not work.  I had to use a different browser without an ad blocker and that resolves it (but brings in annoying ads)

 

These ad's need to be removed.  It's also useless to say "yes" or "no" to the ad's that play as they ask if they are revelant to you.  Even if you choose no to all of them, the next show you watch will play the same ad's and again ask if they are revelant.  They want you to think they are making note and listening to you when in actuality they are not.   

 

I'll stick to the HBO feeds and the others that dont require you to watch useless ads. 

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