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Xfinity not working on Firefox

New Poster

Xfinity not working on Firefox

A few weeks ago, I was unable to play videos on Internet explorer. I would received a message to reinstall Silver Light. After doing so, still unsuccessful. I switched to firefox and this did work until now. I receive no error message, just a large play button icon within the middle of the screen. Why is this occuring?

Silver Problem Solver

Re: Xfinity not working on Firefox

have you cleared your cookies and cache and make sure your not logging into some other machine and you are logging in with the primary users credentials.  also restart your pc.

New Poster

Re: Xfinity not working on Firefox

Yes I cleared cookies and cache, and restarted my computer. I wasn't able to play videos after updating adobe flash.

Silver Problem Solver

Re: Xfinity not working on Firefox

delete flash, restart and reinstall then try it.

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