Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,456

members

74

online now

1,953,335

discussions

Top

Xfinity app won't record on iPhone or iPad but will change channels.

New Poster

Xfinity app won't record on iPhone or iPad but will change channels.

 

I just moved last week.  Got a new TV but the same DVR.  I can change channels with the Xfinity App on both my iPhone and iPad but I cannot record.  Help!

Silver Problem Solver

Re: Xfinity app won't record on iPhone or iPad but will change channels.

your new account has most likely not flowed down through the comcast system yet.

when you go here does it have your correct info

 

http://xfinitytv.comcast.net/mytv/cable-boxes

Discussion stats
  • 1 reply
  • 1208 views
  • 0 kudos
  • 2 in conversation