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Xfinity app not playing any content

New Poster

Xfinity app not playing any content

I just downloaded the xfinity app on xbox. After atleast 10 tries it finally let me in. Code 4004,and 0 kept on appearing before it finally let me on. I tried playing content nothing will play, it will show me the available shows and episode and movies, il press play and it turns into a black screen? Help! I just canceled netflix for this and might have to go back if I'm already having problems.
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Cable Expert

Re: Xfinity app not playing any content

Is the Xbox connected on your home Comcast HSI network?




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New Poster

Re: Xfinity app not playing any content

Hsi meaning Internet right?... I just went through the process of connecting wifi to the xbox, since I got it installed yday. I had at& t before(sucks).
Cable Expert

Re: Xfinity app not playing any content

If your wireless on the Xbox, make sure you are staying connected on your new Comcast network and that the wireless is not jumping to someone elses network.

 

Share the model of your new Comcast internet networking equipment, as you might be having issues staying connected wirelessly.  The newly deployed gateway devices have some issues with the wi-fi.




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Silver Problem Solver

Re: Xfinity app not playing any content

besides having comcast internet you also need at least one cable box capable of on demand access do you have that?   Have you tried connecting the xbox directly to the router and no going wifi.  I will tell you this if you were a fan of netflix what comcast offers is in no way comparable through the app. 

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