Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,884

members

71

online now

1,952,784

discussions

Top

Xfinity app freezes

Frequent Visitor

Xfinity app freezes

Xfinity tv app freezes and stalls after latest upgrade while playing video. It's just about useless now. I had no issues prior to the upgrade.
Silver Problem Solver

Re: Xfinity app freezes

sign out of your account, clear cookies and cache, uninstall the app.   Restart your device, download the app, sign back in and now try it. 

Discussion stats
  • 1 reply
  • 1097 views
  • 0 kudos
  • 2 in conversation