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Xfinity Xbox Error 902

New Poster

Xfinity Xbox Error 902

I just tried to sign in to Xfinity on my Xbox 360 and get the following message:

 

Setup Error

Error902 resource key not found

Code 902

 

What should I do?

Official Employee

Re: Xfinity Xbox Error 902


rosser725 wrote:

I just tried to sign in to Xfinity on my Xbox 360 and get the following message:

 

Setup Error

Error902 resource key not found

Code 902

 

What should I do?


-Do you have a Xbox LIVE Gold Subscription?

 

-Do you have XFINITY TV Digital Starter service or above?

 

-Do you have XFINITY Internet?

 

-Are you signing in with your Comcast ID or Comcast.net email address and password?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Xfinity Xbox Error 902

Yes I have gold.

I have Xfinity Digital Preferred.

Yes I have Xfinity Internet.

I am using my Comcast login. Could the issue be that I'm not logging in as an account holder?

New Poster

Re: Xfinity Xbox Error 902

I've received the same error code (902) upon attempting to sign in. I have all of the necessary subscriptions and services. Any idea what is causing this?

New Poster

Re: Xfinity Xbox Error 902

@ComcastJoe - We are getting the same error.

We have HD Digital as part of our triple play (TV / Internet / Voice)

We have XBOX Live Gold

Using the primary xfinity account email address /password because it didnt take using the ID.

New Poster

Re: Xfinity Xbox Error 902

I have the same problem but a 903 error and am a gold, triple pack subscriber
Regular Visitor

Re: Xfinity Xbox Error 902

 
New Poster

Re: Xfinity Xbox Error 902

I'm getting the same error, but mine is error 905. 

Regular Visitor

Re: Xfinity Xbox Error 902

Now the app is stating that the servers ar unavailable. They are working on it. The 1st couple of days to any new app or machine is still in beta phase.