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Xfinity X1 dvr app only streaming live tv

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Xfinity X1 dvr app only streaming live tv

App only streaming live tv not reading my x1 dvr recordings. I have an ipad and this just launched in chicago. Help!

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Re: Xfinity X1 dvr app only streaming live tv

First off, which app are you using? There's quite a few & it's easy to confuse them. Specifically both TV go & Xfinity TV for the X1 platform allow for live tv viewing & only the latter allows DVR recordings.

 

Secondly, do you have cloud service subscribed on your account? Even if you didn't the TV GO app would still allow live tv viewing.

 

Last, check out this PDF doc found in the Cloud DVR thread (which you can view here.

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