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Xfinity Videos/The Fan

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Xfinity Videos/The Fan

Videos will not play when accessing from Xfinity home page(Hulu + G4) This problem started the day new home page was introduced. Some videos will play(The Fan) but most will not. Just freezes. I do not get any error message, just screen that shows video downloading or buffering but nothing happens.

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Re: Xfinity Videos/The Fan


joemag wrote:

Videos will not play when accessing from Xfinity home page(Hulu + G4) This problem started the day new home page was introduced. Some videos will play(The Fan) but most will not. Just freezes. I do not get any error message, just screen that shows video downloading or buffering but nothing happens.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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