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Xfinity Video Player Upgrade

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Xfinity Video Player Upgrade

I have been watching online videos since I signed up for Xfinity 3 years ago and have never had a problem. I now go in and get this:

Upgrade your Xfinity Player!

In order to watch On Demand Online videos with "HD-Like" picture quality, you need to install the new Xfinity Player

We're sorry, but for watching On Demand Online videos the following browsers are NOT officially supported at this time:

  • Windows XP: Safari 3/4
  • Windows Vista:  IE 6, Safari 3/4
  • Windows 7:  IE 6/7, Safari 3/4
  • Mac OS 10.4.11+:  IE 6/7/8, Chrome 4

This is on Windows 7: IE 9 which makes no sense whatsoever. Also, there's nothing about an upgrade anywhere on the site that I've been able to find yet. If someone has a solution I would really appreciate it.

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Re: Xfinity Video Player Upgrade


JamesnLyn wrote:

I have been watching online videos since I signed up for Xfinity 3 years ago and have never had a problem. I now go in and get this:

Upgrade your Xfinity Player!

In order to watch On Demand Online videos with "HD-Like" picture quality, you need to install the new Xfinity Player

We're sorry, but for watching On Demand Online videos the following browsers are NOT officially supported at this time:

  • Windows XP: Safari 3/4
  • Windows Vista:  IE 6, Safari 3/4
  • Windows 7:  IE 6/7, Safari 3/4
  • Mac OS 10.4.11+:  IE 6/7/8, Chrome 4

This is on Windows 7: IE 9 which makes no sense whatsoever. Also, there's nothing about an upgrade anywhere on the site that I've been able to find yet. If someone has a solution I would really appreciate it.


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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