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Xfinity Unable To Read

New Poster

Xfinity Unable To Read

I am currently watching (through my set box) HBO2 in HD.  You see, it definitely *is* part of my programming package but Xfinity just informed me I can't watch an episode of Boardwalk Empire on my laptop because "HBO is not part of your package!"
 
Now just exactly what am I supposed to do about this.  All the hoopla about being able to stream programming is just a gross misrepresentation of the facts?  Hello?
Bronze Problem Solver

Re: Xfinity Unable To Read

Did you try hbogo.com ? If you have HBO in your package you should be able to go there and sign in with your comcast login and stream from HBO GO.

Regular Contributor

Re: Xfinity Unable To Read

You need to call the Applications Department at 877-599-1845, they are the ones who can help you with this problem. Describe your problems and they will fix fix it, 

 

- Norm

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