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Xfinity TVGO App

Connection Expert
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Xfinity TVGO App

Connection Expert

Re: Xfinity TVGO App

ATTENTION 

 

Your post was removed to a secure area out of public view because it violates forum posting guidelines.

Forum Guidelines state >>> clickable link http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289 which everyone should read BEFORE making a first post

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Here is your post with the information removed;

 

 

Can someone please help me. I am having a problem with the Xfinity TVGo on my Samsung Tab 3 Model number SM-T217S android devise. It plays live tv and shows, but the movies won't play. I have tried everything from rebooting to reinstalling the app to calling comcast but no help. My husband has the same model Tab 3 and his plays the movies just fine. But mine starts like it is going to play the movie after you select "play" it shows the commercial and then just goes right back to the "play" option screen. So weird, just hoping someone can help. I thought it might have had something to do with the Parental control, but I don't have anything set up on the parental controls. Please help. XXXXXXXXXXXX XXXXXXXXXXXXXXXXXX




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