Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,086

members

75

online now

1,953,992

discussions

Top

Xfinity TV poor performance; videos unavailable

New Poster

Xfinity TV poor performance; videos unavailable

I am sick an tired of the Comcast maintains, or I should say fails to maintain Xfinity TV shows. There is absolutely no reason that they should suddenly comeup "unavailable Try Back Later" i THINK IT IS TIME THAT WEALL START DEDUCTING MONEY FROM OUR MONTHLY BILLS FOR EVERY TIME YOUR SERVICE DOES NOT WORK

Tags (1)
Official Employee

Re: Xfinity TV poor performance; videos unavailable


DadTim62 wrote:

I am sick an tired of the Comcast maintains, or I should say fails to maintain Xfinity TV shows. There is absolutely no reason that they should suddenly comeup "unavailable Try Back Later" i THINK IT IS TIME THAT WEALL START DEDUCTING MONEY FROM OUR MONTHLY BILLS FOR EVERY TIME YOUR SERVICE DOES NOT WORK


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 681 views
  • 0 kudos
  • 2 in conversation