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Xfinity TV playlist error 3363

New Poster

Xfinity TV playlist error 3363

What does that mean? Am I able to watch Xfinity tv while traveling?
Frequent Visitor

Re: Xfinity TV playlist error 3363

Have you found why this 3363 message keeps appearing, preventing you to watch any shows? I took my ipad on vacation with me to Germany with hopes of being able to watch some American shows but haven't been able to yet! Aaaarrggghhhh!
New Poster

Re: Xfinity TV playlist error 3363

Same issue in Mexico.
Official Employee

Re: Xfinity TV playlist error 3363

From the FAQ

Can I stream or download outside of the United States?
The XFINITY TV Player app allows you to stream and download in the continental U.S. plus Hawaii and Alaska. All other countries including U.S. territories are blocked but your downloaded content can be played back anywhere - even if you are out of the country.




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Mark a Best Answer!solution Icon

New Poster

Re: Xfinity TV playlist error 3363

What is the reasoning for not being able to play videos out of the country?
New Poster

Re: Xfinity TV playlist error 3363

So much for the "world" wide web

Frequent Visitor

Re: Xfinity TV playlist error 3363

The only way I've been able to solve this is to go thru a VPN network.  There are some pretty cheap ones out there but if you're going to spend a lot of time overseas then it's probably worth it.  I think mine is only $69 a year.  Legal?  I don't know why it wouldn't be?