Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,365

members

45

online now

1,954,189

discussions

Top

Xfinity TV online weird in Firefox

Regular Visitor

Xfinity TV online weird in Firefox

It was just fine before and now the animation at the top left (where it shows the newly aired shows) doesn't work and there is a sign in button at the top (right-ish) that takes me to a page that says:

 

Sorry, we couldn’t find that page.

The page you are looking for may have been moved, updated or deleted.

 

I have a mac + firefox 9.0.1 and I have cleared my history/cookies and all my plugins are up to date. not able to view/play my queue or any other show/video. 

 

I have chrome also, and everything is working perfectly in that. 

Silver Problem Solver

Re: Xfinity TV online weird in Firefox

have you tried restarting?

Regular Visitor

Re: Xfinity TV online weird in Firefox

I have tried it all. Doesn't work in Firefox, but does with Chrome.

Official Employee

Re: Xfinity TV online weird in Firefox


wa102680 wrote:

I have tried it all. Doesn't work in Firefox, but does with Chrome.


Try completely uninstalling Firefox and then install it again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 3 replies
  • 705 views
  • 0 kudos
  • 3 in conversation