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Worked fine until a couple of days ago.
Tv shows and movies will start with "obtaining authorization" then get stuck in endless "starting playback".
I have had similar results in Firefox and Chrome.
My Device Information
My Zip Code: 98012
My Cable Provider: Comcast Snohomish Digital
My myDVR Manager Status: activated
My Set Top Box Names: DVR 1
My Queue setup: False
Facebook Queue Syncing: false
Facebook Connect: False
My public IP address: 188.8.131.52
My operating system: Windows - Windows NT 6.1
My web browser:
Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPNTDF; BRI/1; BRI/2; .NET4.0C; Crossrider130)
My system type: Desktop computer or other device
My Move player version: 071706000001
My Silverlight version: 4.0.60531.0
My flash version: 10.3 r183
What vidoes are you trying to watch?
Also, what versions of Firefox and Chrome did you try?
In Google Chrome 14, try disabling all pop-up blocker add-ons and plug-ins.
If that does not work, do you have any anti-virus software involved? If so, make sure that you are allowing xfinity and all its sites to pass throught its firewalls.
All of a sudden I cannot get on xfinity. the error message says to download Adobe Flash. I did it 3 times, rebooted and still nothing!
Try uninstalling Flash completely from your computer and then try watching the video again. Follow the on-screen steps to install Flash.
Sometimes, old data is stored that can conflict with videos from playing.