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Xfinity TV has not been working!!!!!!

New Poster

Xfinity TV has not been working!!!!!!

I have been trying to view tv online all morning and all of the shows have the orange key. It will not access anything. I am not sure what is wrong with the site but I have no due balances. Very frustrating that I can't access online tv. Does anyone know how to fix this? I tried logging off and loggin in again but that didn't work.

Regular Contributor

Re: Xfinity TV has not been working!!!!!!

Have you tried logging out and then logging in again?

Official Employee

Re: Xfinity TV has not been working!!!!!!

sfmayor,

 

Something definitely got screwed up with your account settings. I've forwarded the issue on and I'll let you know when they figure out what's going on.

 

- Dan




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New Poster

Re: Xfinity TV has not been working!!!!!!

I have been having the same problem as you. It doesnt give me the option to play it and when I click on a show that doesnt have the key for instance " late ngiht with jimmy fallon" i can hear it but the video never loads.

New Poster

Re: Xfinity TV has not been working!!!!!!

same here - I see the commercial but the show constantly buffers and never starts.....Figures.  First time in a long time i want to use it instead of watching Idol with the others on my TV.....