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Xfinity TV app won't open

Regular Visitor

Xfinity TV app won't open

Have an issue with my ASUS Android tablet. My Xfinity TV (and Xfinity TV TO Go) app worked very briefly. Currently, the app recognizes my X1 account, populates my recordings and all, then just closes. I once got an error message, but most times it tries to start, (loading in Ch 2) then grey screen appears, then just closes. Haven't seen this issue in any of the forums. Not sure if this is something a call to Comcast would help. I have rebooted, reinstalled many times. Even did a factory reset with no luck. The app works fine on my other Android devices and IPad. Who knows, could be the tablet itself but everything else works fine on it. Anyhow, if anyone can help me, it would be appreciated.
Contributor

Re: Xfinity TV app won't open

There are a few of us who have posted about this same problem that the tv go app seems to have with Asus tablets but comcast refuses to acknowledge the issue. 

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