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Xfinity TV app for Ipad 2 won't change channels

New Poster

Xfinity TV app for Ipad 2 won't change channels

Hi,

I have updated the Xfinity TV app with the latest update on my Ipad 2 but it tells me there are no eligible cable boxes. It will not change channels. I have DCX3200-M. The previous version of the app worked and changed channels. Thanks

Cable Expert

Re: Xfinity TV app for Ipad 2 won't change channels

Mine still works. Try deleting and reinstalling the app.



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New Poster

Re: Xfinity TV app for Ipad 2 won't change channels

I have tried that several times. I even logged on at Comcast to delete all my computers. There were three listed; must have been my reinstalls of the app as I only have one computer (Ipad) accessing Xfinity TV.

New Poster

Re: Xfinity TV app for Ipad 2 won't change channels

Having the same problem with the app on my iPhone 4.  I can record but not change channels. 

Frequent Visitor

Re: Xfinity TV app for Ipad 2 won't change channels

I am having this problem now as well on iPhone 4 (Verizon).  used to work just fine.  Apparently, no one is monitoring these threads, no help has been given.  Will continue to look thru other threads.

New Poster

Re: Xfinity TV app for Ipad 2 won't change channels

Same problem here. It worked when first loaded then quit working. As with above post, I can still record and seevsettings so obviously there is communication between iPad and dvr.