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Xfinity TV account for streaming

New Poster

Xfinity TV account for streaming

Hello,

Someone is continuing to use my Xfinity TV account for streaming on a laptop, computer and or phone. Even though they cannot get into my account because I changed my user name and password it appears once the app was downloaded on their devices it stays signed on, and can still stream live and on demand. Any assistance is appreciated.

New Poster

Re: Xfinity TV account for streaming

Hi

 

I can remove all the devices from your account, which will cause every user (including you) to have to sign in again. If the other person does not have your new password, they will not be able to sign in. 

 

LHC

Problem Solver

Re: Xfinity TV account for streaming

Oops, responded in the wrong browser and ended up with my test account instead. I don't see any mobile or PC devices on your account. Are you signing into the forums with the same account you're streaming with?

 

LHC




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New Poster

Re: Xfinity TV account for streaming

I am signed in under the same account but my user name on the forum is diffferent. I'm not sure if that make a difference?

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