Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,757

members

65

online now

1,954,573

discussions

Top

Xfinity TV access blocked

New Poster

Xfinity TV access blocked

I recently upgraded to cable. I specially asked if Syfy was included with my package and was told it was. I am trying to watch a tv show online and its telling me Syfy is not included with my currect package. What is going on?!

Cable Expert

Re: Xfinity TV access blocked

Do you get it on your cable box Comcast sent you?  In most markets you need digital starter or higher, if you have digital economy  or limited basic it would not be included.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 407 views
  • 0 kudos
  • 2 in conversation