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Xfinity TV Remote App missing content (Damages Season 3)

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Xfinity TV Remote App missing content (Damages Season 3)

Play it now> XF Streampix > Damages Season 3 Episodes 1-6 (and some others) are missing. These episodes are displaying/playable on xfinitytv.com and should be working in the App but are missing.

 

I have has 2 responses from the "Comcast Customer Care Specialist" department. They have not resolved anything and it seems they either cannot read or do not understand English because that they don't respond with a relevant answer to my issue; this has become a huge waste of my time.

 

Please help.

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Re: Xfinity TV Remote App missing content (Damages Season 3)


mgre wrote:

Play it now> XF Streampix > Damages Season 3 Episodes 1-6 (and some others) are missing. These episodes are displaying/playable on xfinitytv.com and should be working in the App but are missing.

 

I have has 2 responses from the "Comcast Customer Care Specialist" department. They have not resolved anything and it seems they either cannot read or do not understand English because that they don't respond with a relevant answer to my issue; this has become a huge waste of my time.

 

Please help.


These episodes are available but are at the bottom of the app. For example, S3/Ep1 is labeled as 301, S3/Ep2 is labeled as 302, etc.

 

Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.


Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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