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Xfinity TV Guide - What a Joke!!!! Search completely broken

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Frequent Visitor

Xfinity TV Guide - What a Joke!!!! Search completely broken

Xfinity TV guide is completely a joke. I still cannot get to list all channels - I can see only my favorite channels. It's like I am stuck for life with these set of channels.

 

http://forums.comcast.com/t5/DVR-Manager/Adding-and-Removing-Favorite-Channels/td-p/943173

 

Posting that got me no where. So I started using TitanTV to find my TV shows and only use Xfinity TV Listings Web page to search for TV shows and shchedule DVR recording.

 

Boom, Comcast had to introduce the new makeover and completely break the search functionality. Let's say I search for "The Big Bang Theory". The TVListings tab of search results shows me listings for 3/12, 4/18 and every past aired episode but for three repeat episodes that are scheduled to air today.

 

Seriously, Comcast, what is this joke called XFinity? Is anyone listening?

Accepted Solution

Re: Xfinity TV Guide - What a Joke!!!! Search completely broken


silicon_valley wrote:

Xfinity TV guide is completely a joke. I still cannot get to list all channels - I can see only my favorite channels. It's like I am stuck for life with these set of channels.

 

http://forums.comcast.com/t5/DVR-Manager/Adding-and-Removing-Favorite-Channels/td-p/943173

 

Posting that got me no where. So I started using TitanTV to find my TV shows and only use Xfinity TV Listings Web page to search for TV shows and shchedule DVR recording.

 

Boom, Comcast had to introduce the new makeover and completely break the search functionality. Let's say I search for "The Big Bang Theory". The TVListings tab of search results shows me listings for 3/12, 4/18 and every past aired episode but for three repeat episodes that are scheduled to air today.

 

Seriously, Comcast, what is this joke called XFinity? Is anyone listening?


silicon_valley,

 

Try this to view all listings:

 

1.Un-favorite all of your channels 
2. Log out 
3. Log back it 
4. Re-create your favorites 

All channels should now appear.

 

Your feedback about the search feature has been noted and will be taken under consideration going forward.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Frequent Visitor

Re: Xfinity TV Guide - What a Joke!!!! Search completely broken

Ha!  Yes!  You can't see what channels the shows are on in search results, or what time they're on, or whether they are HD or not, and, as you point out, are completely useless.  Why did they "fix" something that wasn't broken?  WTHF? The only thing I was told to justify the change is that they changed the color scheme.

Official Employee

Re: Xfinity TV Guide - What a Joke!!!! Search completely broken


silicon_valley wrote:

Xfinity TV guide is completely a joke. I still cannot get to list all channels - I can see only my favorite channels. It's like I am stuck for life with these set of channels.

 

http://forums.comcast.com/t5/DVR-Manager/Adding-and-Removing-Favorite-Channels/td-p/943173

 

Posting that got me no where. So I started using TitanTV to find my TV shows and only use Xfinity TV Listings Web page to search for TV shows and shchedule DVR recording.

 

Boom, Comcast had to introduce the new makeover and completely break the search functionality. Let's say I search for "The Big Bang Theory". The TVListings tab of search results shows me listings for 3/12, 4/18 and every past aired episode but for three repeat episodes that are scheduled to air today.

 

Seriously, Comcast, what is this joke called XFinity? Is anyone listening?


silicon_valley,

 

Try this to view all listings:

 

1.Un-favorite all of your channels 
2. Log out 
3. Log back it 
4. Re-create your favorites 

All channels should now appear.

 

Your feedback about the search feature has been noted and will be taken under consideration going forward.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Frequent Visitor

Re: Xfinity TV Guide - What a Joke!!!! Search completely broken

Thanks Joe! That worked, I can see all channels again...

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