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Xfinity TV Go app won't open.

New Poster

Xfinity TV Go app won't open.

Why won't the xfinity tv go app open now? Unfortunately, xfinity tv go app has stopped. This is all it does now when I try to open the app on my HTC One M8 device.
New Poster

Re: Xfinity TV Go app won't open.

Same problem here. I also can't log into the verification for xfinity on the abc app. What gives?
Official Employee

Re: Xfinity TV Go app won't open.

Hi all,

 

1. What videos are you trying to watch when you get this error? Is it happening on all types of videos? (Live streams, On Demand, DVR recordings, etc.)

2. What type of device are you using and what version of Android are you running?

3. What version of the app are you using? (Make sure you are on the most up to date version)

 

I will probably have more questions later but this will help start our investigation.

 

Thanks,

Joe




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