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Xfinity TV Error 2105 Help

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Xfinity TV Error 2105 Help

Hi,

For weeks now I've been having an issue with Silverlight and Xfinity not allowing me ot watch my shows as a result. On a majority of these shows, I get an error message, 2105, and I've tried everything I possibly could to deal with it, especially considering the link that comes with the error message continues to send me to a page that doesn't exist. Can you please give me a hint? I've been trying everything I could from other messages in this forum and nothing seems to be helping. I'm stumped. I'm working on a Mac and using Safari, by the way.

Thanks.

Accepted Solution

Re: Xfinity TV Error 2105 Help

It worked! Thank you.

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Official Employee

Re: Xfinity TV Error 2105 Help


nsherr wrote:

Hi,

For weeks now I've been having an issue with Silverlight and Xfinity not allowing me ot watch my shows as a result. On a majority of these shows, I get an error message, 2105, and I've tried everything I possibly could to deal with it, especially considering the link that comes with the error message continues to send me to a page that doesn't exist. Can you please give me a hint? I've been trying everything I could from other messages in this forum and nothing seems to be helping. I'm stumped. I'm working on a Mac and using Safari, by the way.

Thanks.


Completely uninstall Microsoft Silverlight from your computer and then try watching a video again. Now, you will be prompted to install Silverlight. Follow the on-screen instructions and then see if videos start working.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Xfinity TV Error 2105 Help

It worked! Thank you.

New Poster

video will not play

This video cannot be played.

We have detected a problem with your Microsoft Silverlight installation  (Error 2105). To fix this problem please uninstall and reinstall Microsoft Silverlight.

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