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Xfinity TV App

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Xfinity TV App

I have a new iPad and an iPhone 4s. App won't recognize an eligible box I have.  It is a DCX 3400-M.

I have two other boxes that I can address with the app.  

I have uninstalled and reinstalled twice.

 

Puzzled,

Joe

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Official Employee

Re: Xfinity TV App


wrote:

I have a new iPad and an iPhone 4s. App won't recognize an eligible box I have.  It is a DCX 3400-M.

I have two other boxes that I can address with the app.  

I have uninstalled and reinstalled twice.

 

Puzzled,

Joe


Can you please private message me your account number so I can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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