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Xfinity TV App - could not download at this time

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Xfinity TV App - could not download at this time

Hiya Folks, My Xfinity TV app on my iPad, iEscape, is giving me the message that it cannot download this recording at this time and to please try again in a few minutes. I've waited a few minutes, then a half hour, then an hour. Still cannot download my news recordings. 

 

This is happening to my recordings of ABC world news from 12/28/15 and NBC nightly news from 12/28/15. Can you please fix it? 

 

Thank you

 a1appfail.jpg

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