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I picked up a Nexus 7 today, running 4.1.2.
I'm trying to run the Xfinity TV app, but after signing in, I can't get past the screen where you're identifying your various cable boxes. There seems to be no way to advance beyond this point. Also, is this app supposed to only work in landscape mode? I can't get it to orient to portrait mode. Any ideas? Thanks in advance!
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I have the same problem, cannot get past the TV renaming.
Will not rotate out of landscape.
I found out why, the Nexus 7 DPI is fixed and when you have three or more boxes to rename it will not show the finish button.
I tried it on my sons account, he has 3 tv's to rename and one that is not, mine has 3 tv's to rename and 2 that cannot be.
Just the extra space of having the extra wording wraps the text to make it two lines of text pushing the finish button out of view and not able to be selected.
I sent an email to comcast and told them the problem to see if the extra boxes can be removed from my account so I can set up my Nexus 7.
Still waiting an answer.
you dont have to name the tv's if you don't want to. Do you have a motorola cable box? The service pretty much on works with those boxes unless you have a cisco SA box that can get anyroom dvr. When you pull up your account online it should show you your cable boxes you have, you cannot remove them as its suppose to show you what cable boxes you have. You can only have 3 devices like tablets or phone associated to your account though. Those you can remove by going here. you can also name them there you don't have to do do it on tablet.
Thank you for your reply, I do have the Motorola DVR box.
I understand that you don't have to rename the boxes.
The issue is, you cannot go beyond that page, since there is not a next or finish button to select due to the page not allowing portrait orientation.
As I said I can see the edge of the finish button on an account with fewer cable boxes.
The 2 that are not available are the Digital adapters.
I suppose I can turn them in and hope they are removed from my account and then get new ones later if I need them.
It looks like they are not in a hurry to resolve the issue on the Nexus 7.
I have been in an email loop of try everything then call or reply, I did all of the troubleshooting with about 5 emails back and forth and a phone call.
My last call was receiving incorrect information about the application. It seems they don't know much about the Android. I was told the app was for the apple only. I know that was incorrect but that was the end of the help I received.
Maybe if enough users complain we can get some attention to this issue.
No nothing, no updates.
My Asus Google Nexus 7 just received the Jelly Bean 4.2 upgrade. I was hoping maybe that would fix the issue, but it didn't.
I am returning one of my digital adapters today so I can get the button visible on the screen. I hope that works. Or I may just go with Dish or AT&T.
There should be a solution to this problem other than returning equipment.
Thanks for the information.
I was considering the fix you describe, except I don't want to root my nexus 7 yet. (too new to me at this time)
I didn't get it working by returning a digital adaptor box, so it only would show one. It was just enough to allow me to click on the finish button without going the root method.
Your method would have worked, so thank again.
PS I just signed up for uverse, so now it is all for nothing.
I was able to get past this issue by using a bluetooth keyboard. I was able to use the tab key (I think) to navigate below the bottom of the screen to the 'ok' button (or whatever is lurking there).
Seems like it is not sized for the N7 screen though, the app is usable but not great. Hopefully there will be an update that better suits the Nexus' screen dimensions.