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Xfinity TV App Not Returning Downloads to DVR

New Poster

Xfinity TV App Not Returning Downloads to DVR

I looked for a thread on this but couldn't find one. I have several shows that I downloaded on my iPad, watched, and returned to the DVR but the DVR never updated that the show was returned.

 

I'm looking at my downloads on my iPad and nothing is there yet my DVR says there are 3 shows that have been downloaded. I tried uninstalling and reinstalling the app and the problem isn't fixed.

 

Has anyone else seen this issue and been able to fix it?

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Official Employee

Re: Xfinity TV App Not Returning Downloads to DVR

Try these steps

http://customer.xfinity.com/help-and-support/xfinity-apps/manage-authorized-apps-devices/




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