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Xfinity Remote App Not Showing All HD Channels

New Poster

Xfinity Remote App Not Showing All HD Channels

On the Xfinity TV Remote app on iOS, if you filter by HD Channels, not all of the HD channels will show in the list (even though there are HD channels that should be shown).  If you turn off the filter and show all channels, all of the HD channels will show.  

 

Could this be fixed?  I never watch Non-HD channels anymore so it is nice to be able to have only HD channels showing on the app.

Regular Contributor

Re: Xfinity Remote App Not Showing All HD Channels

Hi,


Can you tell us what HD channels are not showing in the filter?

 

Thanks,

Sharon

New Poster

Re: Xfinity Remote App Not Showing All HD Channels

The following channels do not show up on the Xfinity iOS app when the HD filter is enabled:

1242 (Velocity), 1250 (DiscoveryHD), 1251 (SCIHD), 1260 (Animal Planet HD), 1270 (HISTORY HD), 1271 (H2HD), 1280 (FOODHD), 1285 (TRAVELHD), 1290 (HDTVHD), 1292 (DESTINATION AMERICA), 1305 (LIFETIMEHD), 1307 (HALLMARKHD), 1325 (GSNHD), 1330 (A&E), 1340 (E!HD), 1341 (ESQUIREHD), 1350 (TLCHD), 1405 (MTVHD), 1406 (VH1HD), 1407 (CMTHD), 1420 (FUSEHD), 1421 (PALLADIAHD), 1435 (UPLIFTINGHD), 1505 (SPROUTHD), 1511 (HUBHD), 1521 (NICKHD), 1806 (AMCHD), 1856 (TCMHD), 1820 (LMNHD), 1821 (HALLMARKHD), 1830 (ENCORHD), 1922 (HBOZONEHD), STARZHD (1980), 1982 (STARZEDGEHD), 1986 (STARZKIDSANDFAMILY), 1991 (STARZHDCOMEDY)

New Poster

Re: Xfinity Remote App Not Showing All HD Channels

I have had the same problem for at least a week with the addition of 1205 at random times.  Using iOS.

Connection Expert
Moved:

Re: Xfinity Remote App Not Showing All HD Channels

 

 

ATTENTION 

In Highlands Ranch CO (80126): I too have the same issue with the Xfinity remote app. When I filter to HD only channels several channels don't appear. I first reported this on approx 3/24 and was told it was being worked on. I've done all of the basics...delete the app & reload, delete and reprogram the app...both failed. I deleted the app today again and reinstalled it and the same issues are still happening.
In this area the channels that are missing when HD only filter is on: 658, 659, 663,664,673,681,682,683,710,711,716,730,736,745,774,790
This app worker fine until a brief outage during the week of 3/17 (I think it was the afternoon of 3/18 but not sure).

XXXXXXXXXXXXXX

 

 

New Poster

Re: Xfinity Remote App Not Showing All HD Channels

Same here. Have deleted the app numerous times and have reinstalled. Clearly a problem when filtering HD channels. Many, too many to list, do not appear in the menu.