Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,140

members

58

online now

1,954,763

discussions

Top

Xfinity Player Video on demand stops working on the iphone

New Poster

Xfinity Player Video on demand stops working on the iphone

Video on demand stops working using the Xfinity Player on the iphone both ISO 6 and 7. The program that I usually watch is The Big Bang Theory. On occasion, usually after a commercials break the program does not come back to continue the episode. As a result I am looking at a blank screen. This has been going on for at least 4 months now as of Oct 2013.

 

The bottom line is that Xfinity Player service is unreliable and needs to be refined. Please fix this.

Discussion stats
  • 0 replies
  • 785 views
  • 1 kudo
  • 1 in conversation