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Apparently quite a few people have been having problems with Starz movies only available in Spanish. I have been trying to watch some Starz movies on my iPad using the new player app and about 90% of the Starz/Encore movies are only available in Spanish. Any solutions out there?
We tested a few Starz and Encore videos on the XFINITY TV Player App for iOS and could not duplicate this issue.
Please tell us some of the specific movies that gave you this issue.
I have been having the same problem! Recently I tried watch jack and jill, 21 jump street and Arthur Christmas and they all played in Spanish
What device, iOS version, and version of the app are you using?
I have the same issue when trying to play anything from either app. MIB3 and Jack and Jill. Its not all of them but a lot are only in spanish.
When I use Xfinity App Player App it will not play anything but the beginning advertisement and then says "Sorry, we've experienced some difficulty playing your video." But if I goto settings and launch the Xfinity TV App, I can actually watch shows, but the same issue with certain stars titles only in ESP.
My movies are also plying in Spanish. Hope floats is one of them on starz
Also, what is the device you are using to watch videos on?
I too have just started to use the Xfinity Player App (version 220.127.116.11) on my iPad 3 running latest iOS version. Almost every Starz show and movie appears to be the Spanish version. I have specifically downloaded Spartacus and Camelot episodes, but in the On Demand menu almost everything shows as ESP in the details. Spartacus has the ability to turn on English subtitles, but Camelot does not. Where is the English version? I cannot find any setting I can adjust to have English version as primary.
Can you tell me the specific episodes that this is happening to on the XFINITY TV Player app? I would like to further look into this.
As i have seen in the past, after about a week of having this issue (missing episodes, wrong language) it appears as if all episodes of Spartacus is now available. The other day, not only was i getting it in spanish, the entire second season went missing.
Every episode from Season 1 says it's in ESP. None of Season 2 looks to be ESP, but episodes 1-6 plus 8 of Season 3 are marked ESP.
All episodes of Camelot Season 1, except for 2 and 8, are marked as ESP.
A lot of movies I see are marked ESP (not all, but many).
Maybe you can explain why these are not all available in English AND Spanish?
Any progress on figuring out why so many movies and TV shows (Starz and Encore!) are only available in Spanish? Seems like this issue has been a problem for quite a long time now. Can we please escalate the priority so this gets fixed?
Encore movie Laws of Attraction downloaded to iPad iOS 6.1.3, Xfinity TV Player App (18.104.22.168) is in Spanish. Downloaded two weeks ago and again today. Same issue both times.
And Showtime 'Love Me if You Dare' and Starz 'Coco Chanel & Igor Stravinsky' are both sub-titled.
Starz-'We Need to Talk About Kevin' seems to be in English.